Simon Learns — Support

What ages is Simon Learns designed for?

Simon Learns is built for early learners ages 2 to 8. The adaptive difficulty engine quietly tunes lessons to each child's age and skill level so the experience grows with them.

Does Simon Learns work offline?

Yes. Once installed, all core lessons, subjects, and Simon's animations work without an internet connection — perfect for plane rides and car trips.

Are there any ads or in-app purchases?

No. Simon Learns is fully ad-free and contains no third-party tracking. There are no in-app purchases that target children.

How do I reset my child's progress?

Open the app, tap the Settings gear in the top-right of the home screen, then choose Reset Progress. This action cannot be undone.

How do I change the language?

Go to Settings → Language. Simon Learns supports multiple languages and will switch the entire interface and lesson content.

The app is stuck on a loading screen or crashing.

Please try the following, in order:

• Force-quit the app and relaunch it.
• Restart your device.
• Make sure you're running the latest version of Simon Learns from the App Store.
• If the problem persists, email us with your device model and iOS version.

How is my child's data handled?

All learning progress is stored locally on your device. Simon Learns does not collect personally identifiable information about your child. See our Privacy Policy and Terms of Service for full details.

Can multiple children use the same device?

Currently each install supports a single learner profile. Multi-profile support is on our roadmap — let us know if you'd like to be notified when it ships.